How To Fix CLB2504 - Synchronization of method &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 504

• Message text: Synchronization of method &1 failed

What causes this issue?

A communication to the service provider has been started as a delayed
request; this means that the SEND and the RECEIVE operations occur in
separate call sequences.
For some reason the RECEIVE call failed for method &V1&.

System Response

The method in progress is canceled.

How to fix this error?

If this happens on the first attempt, try again. The service provider
may have been offline for a short time.
If the error persists, create an OSS ticket.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2504 - Synchronization of method &1 failed ?

  The SAP error message CLB2504, which states "Synchronization of method &1 failed," typically occurs in the context of the SAP Cloud Platform or SAP Business Workflow when there is an issue with the synchronization of methods in a service or application. This error can arise due to various reasons, including configuration issues, network problems, or inconsistencies in the service definitions.
  Causes:
  
  Configuration Issues: Incorrect configuration of the service or method in the SAP system can lead to synchronization failures.
  Network Problems: Connectivity issues between the SAP system and the service provider can prevent successful synchronization.
  Service Definition Changes: If the service definition has changed (e.g., methods added or removed) without proper synchronization, it can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user or service account trying to perform the synchronization.
  System Performance: High load on the system or performance issues can also lead to timeouts during synchronization.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the service and ensure that all parameters are correctly set.
  Network Connectivity: Verify that there are no network issues preventing communication between the SAP system and the service provider.
  Re-Synchronize: Attempt to re-synchronize the method manually through the relevant transaction or interface in SAP.
  Review Service Definitions: Ensure that the service definitions are consistent and that any changes have been properly propagated.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the synchronization.
  Monitor System Performance: Check for any performance issues in the SAP system that might be affecting the synchronization process.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes (like SOAMANAGER for web service configuration) to troubleshoot the issue.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs and traces to gather more information about the error and its context.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.