How To Fix CLB2163 - Interface &2 for service provider &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 163

• Message text: Interface &2 for service provider &1 does not exist

What causes this issue?

An entry for the interface &V2& is missing in Customizing table
CLB2C_PTYPE_CF.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Add an entry for the factory class in view cluster
<DS:TRAN.CLB2_PTYPE>CLB2VC_PTYPE</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2163 - Interface &2 for service provider &1 does not exist ?

  The SAP error message CLB2163 indicates that the system is unable to find a specified interface for a service provider. This typically occurs in the context of SAP Cloud for Customer (C4C) or SAP Business Technology Platform (BTP) integrations, where service providers and their interfaces are crucial for data exchange and communication.
  Cause:
  
  Missing Configuration: The specified service provider or its interface has not been configured in the system.
  Incorrect Service Provider Name: The name of the service provider or interface might be misspelled or incorrectly referenced in the configuration.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified service provider or interface.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration area in SAP (e.g., SAP Cloud for Customer or SAP BTP).
  Verify that the service provider and its interface are correctly defined and active.
  
  
  
  Correct Naming:
  
  Ensure that the service provider name and interface name are spelled correctly in the configuration settings.
  
  
  
  Transport Management:
  
  If the configuration was transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  Re-import or re-activate the transport if necessary.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the service provider and its interface.
  Adjust roles and permissions as needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring service providers and interfaces.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access configuration settings (e.g., SPRO for configuration).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify and resolve the issue related to the CLB2163 error message in SAP.