How To Fix CLB2163 - Interface &2 for service provider &1 does not exist

CLB2163 - Overview

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 163

• Message text: Interface &2 for service provider &1 does not exist

What causes this issue?

An entry for the interface &V2& is missing in Customizing table
CLB2C_PTYPE_CF.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Add an entry for the factory class in view cluster
<DS:TRAN.CLB2_PTYPE>CLB2VC_PTYPE</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2163 - Interface &2 for service provider &1 does not exist ?

  The SAP error message CLB2163 indicates that the system is unable to find a specified interface for a service provider. This typically occurs in the context of SAP Cloud for Customer (C4C) or SAP Business Technology Platform (BTP) integrations, where service providers and their interfaces are crucial for data exchange and communication.
  
  Cause:
  
  Missing Configuration: The specified service provider or its interface has not been configured in the system.
  Incorrect Service Provider Name: The name of the service provider or interface might be misspelled or incorrectly referenced in the configuration.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified service provider or interface.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration area in SAP (e.g., SAP Cloud for Customer or SAP BTP).
  Verify that the service provider and its interface are correctly defined and