How To Fix CLB2158 - Customizing of server &2 for service provider &1 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 158

• Message text: Customizing of server &2 for service provider &1 is missing

What causes this issue?

In view cluster CLB2VC_PLATF, there is no entry for the combination of
service provider &V1& and server &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain an entry in view cluster <DS><DS:TRAN.CLB2_PLATF>CLB2VC_PLATF
</></>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2158 - Customizing of server &2 for service provider &1 is missing ?

  The SAP error message CLB2158 indicates that there is a missing configuration for a service provider in the system. This error typically arises in the context of the SAP Cloud for Customer (C4C) or SAP Business Technology Platform (BTP) when the system is unable to find the necessary customizing settings for a specific service provider.
  Cause:
  The error can occur due to several reasons:
  
  Missing Customizing Entries: The required customizing entries for the specified service provider are not maintained in the system.
  Incorrect Configuration: The configuration for the service provider may be incomplete or incorrectly set up.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  System Upgrade or Changes: Changes in the system, such as upgrades or modifications, may have led to the loss of necessary configurations.
  
  Solution:
  To resolve the CLB2158 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the section for service provider configuration.
  Verify that the necessary entries for the service provider are present and correctly configured.
  
  
  
  Maintain Missing Entries:
  
  If you find that entries are missing, you will need to create or maintain them. This may involve specifying the server details, service provider settings, and any other required parameters.
  
  
  
  Review Transport Requests:
  
  If the configuration was supposed to be transported from another system, check the transport requests for any errors or issues. Ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific service provider you are working with. There may be specific instructions or prerequisites that need to be followed.
  
  
  
  Check for System Updates:
  
  If the issue arose after a system upgrade or patch, check the release notes or SAP notes for any changes that might affect service provider configurations.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SSO2 (Service Provider Configuration), and others that may be relevant to your specific setup.
  SAP Notes: Search for SAP Notes related to CLB2158 or the specific service provider you are working with for additional guidance and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the CLB2158 error in your SAP system.