How To Fix CLB2030 - User &1 is not authorized to send notifications

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 030

• Message text: User &1 is not authorized to send notifications

What causes this issue?

User &V1& does not exist in the system, or is not authorized to send
notifications.

System Response

Notifications are not sent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Run transaction SU01, and check if user &V1& exists in the system.
Assign the following authorization objects to the respective user by
using an appropriate authorization profile and role
S_CLB_FEED with authorization field <LS>ACTVT Activity = A9 (Send) </>
S_USER_GRP with authorization fields <LS>Class = FUNCTIONAL </>and
<LS>ACTVT Activity = 03(Display) </>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2030 - User &1 is not authorized to send notifications ?

  The SAP error message CLB2030 indicates that a user is not authorized to send notifications within the SAP system. This error typically arises in the context of SAP's Collaboration Suite or when using the SAP Business Workflow, where notifications are sent to users regarding various business processes.
  Cause:
  The primary cause of this error is a lack of authorization for the user attempting to send notifications. This can happen due to:
  
  Missing Authorization Object: The user may not have the necessary authorization object assigned to their user profile.
  Role Assignment: The user might not be assigned to the correct role that includes the permissions to send notifications.
  Configuration Issues: There may be configuration settings in the SAP system that restrict certain users from sending notifications.
  
  Solution:
  To resolve the CLB2030 error, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to display the user profile.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for sending notifications.
  
  
  
  Review Authorization Objects:
  
  The relevant authorization object for sending notifications is typically S_SYST or S_USER_AUTH. Ensure that the user has the necessary permissions associated with these objects.
  You can use transaction code SU53 immediately after the error occurs to see which authorization check failed.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary roles, you may need to modify existing roles or create a new role that includes the required authorizations.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or authorizations, consult with your SAP security team or administrator to ensure the user is granted the appropriate permissions.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test sending notifications again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. You can search for CLB2030 in the SAP Support Portal.
  Documentation: Review SAP documentation related to user authorizations and notification settings for more detailed information on how to configure these settings.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CLB2030 error.