How To Fix CLB301 - Authentication failed: SAML assertion could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB - SAIL: Common messages

• Message number: 301

• Message text: Authentication failed: SAML assertion could not be retrieved

What causes this issue?

A SAML assertion could not be created to authenticate the user.

System Response

The method in progress will be cancelled.

How to fix this error?

Check whether the system has SAML enabled by using transaction
<DS:TRAN.SAML2>SAML2</>.
After this you should check transaction <DS:TRAN.STRUST>STRUST</> if the
SAML environment is complete.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB301 - Authentication failed: SAML assertion could not be retrieved ?

  The SAP error message CLB301: Authentication failed: SAML assertion could not be retrieved typically occurs in scenarios where Single Sign-On (SSO) is implemented using SAML (Security Assertion Markup Language). This error indicates that the system was unable to retrieve the SAML assertion needed for authentication.
  Causes:
  
  
  Configuration Issues: There may be misconfigurations in the SAML setup, such as incorrect URLs, certificates, or metadata.
  Expired or Invalid Certificates: The signing certificate used by the Identity Provider (IdP) may have expired or is not valid.
  Network Issues: There could be network connectivity problems preventing the SAP system from reaching the IdP.
  IdP Issues: The Identity Provider may be down or experiencing issues that prevent it from issuing SAML assertions.
  User Permissions: The user may not have the necessary permissions or roles assigned in the IdP.
  Clock Skew: If the system clocks between the SAP system and the IdP are not synchronized, it can lead to issues with the validity