How To Fix CLB200 - User mapping error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CLB - SAIL: Common messages

  • Message number: 200

  • Message text: User mapping error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CLB200 - User mapping error ?

    The SAP error message CLB200, which indicates a "User mapping error," typically occurs in the context of SAP's Collaborative Lifecycle Management (CLM) or when dealing with user management and authorization issues. This error suggests that there is a problem with the mapping of users between different systems or environments, often related to the integration of SAP with other applications or systems.

    Causes of CLB200 User Mapping Error:

    1. User Not Found: The user ID being referenced does not exist in the target system or is not properly configured.
    2. Incorrect Mapping Configuration: The mapping between users in different systems (e.g., SAP and an external system) is not set up correctly.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
    4. Synchronization Issues: If the user data is supposed to be synchronized between systems, there may be a failure in the synchronization process.
    5. Profile Issues: The user profile may not be correctly defined or may be missing required attributes.

    Solutions to CLB200 User Mapping Error:

    1. Verify User Existence: Check if the user ID exists in the target system. If not, create the user or correct the user ID in the source system.
    2. Check Mapping Configuration: Review the user mapping configuration settings in the SAP system and ensure that they are correctly set up to link users between systems.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the required resources. This may involve checking roles and profiles assigned to the user.
    4. Synchronize User Data: If applicable, ensure that user data is synchronized between systems. This may involve running synchronization jobs or checking for errors in the synchronization process.
    5. Update User Profile: Ensure that the user profile is complete and contains all necessary attributes required for the mapping to work correctly.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user details or SUIM (User Information System) to analyze user authorizations.
    • Logs and Traces: Check system logs (SM21) or application logs (SLG1) for more detailed error messages that can provide additional context for the issue.
    • SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues related to user mapping errors.
    • Documentation: Review SAP documentation related to user management and integration scenarios for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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