How To Fix CLB158 - Customizing of server &2 for service provider &1 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB - SAIL: Common messages

• Message number: 158

• Message text: Customizing of server &2 for service provider &1 is missing

What causes this issue?

In view cluster CLBVC_PLATF, there is no entry for the combination of
service provider &V1& and server &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain an entry in view cluster
<DS:TRAN.CLB_PLATF>CLBVC_PLATF.</>
.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB158 - Customizing of server &2 for service provider &1 is missing ?

  The SAP error message CLB158 indicates that there is a missing configuration for a service provider in the system. This error typically arises in the context of the SAP Cloud for Customer (C4C) or SAP Business Technology Platform (BTP) when the system is unable to find the necessary customizing settings for a specific service provider.
  Cause:
  
  Missing Customizing Entries: The error usually occurs when the customizing entries for the specified service provider are not maintained in the system.
  Incorrect Configuration: There may be an incorrect or incomplete configuration for the service provider in the system.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the section for service provider configuration.
  Ensure that the necessary entries for the service provider are created and correctly configured.
  
  
  
  Maintain Missing Entries:
  
  If the entries are missing, create them according to the requirements of your business process.
  Make sure to include all necessary parameters and settings for the service provider.
  
  
  
  Transport Configuration:
  
  If the configuration was supposed to be transported from another system, check the transport logs for any errors.
  Re-transport the customizing settings if necessary, ensuring that all required objects are included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific service provider for guidance on the required configuration.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view and maintain the customizing settings.
  
  
  
  System Refresh:
  
  In some cases, a system refresh or restart may be required to apply the changes.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for the specific module or service provider you are working with to ensure compliance with configuration requirements.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.