How To Fix CLAIM210 - BDS Navigator: Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: CLAIM - Messages for Claims Management

• Message number: 210

• Message text: BDS Navigator: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM210 - BDS Navigator: Internal error ?

  The SAP error message CLAIM210, which indicates "BDS Navigator: Internal error," typically arises in the context of the Business Document Service (BDS) or when dealing with document management functionalities in SAP. This error can be caused by various factors, including configuration issues, system inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the BDS configuration or document management system can lead to internal errors.
  Database Issues: Corruption or inconsistencies in the database can trigger this error.
  Authorization Problems: Insufficient permissions for the user trying to access the BDS Navigator.
  System Bugs: There may be bugs in the SAP version you are using that lead to this error.
  Network Issues: Connectivity problems between the SAP application and the database or document storage can also cause this error.
  
  Solutions:
  
  Check Configuration: Review the BDS configuration settings in the SAP system. Ensure that all necessary parameters are correctly set.
  Database Consistency Check: Run database consistency checks to identify and resolve any issues. This may involve using transaction codes like DB02 or DBACOCKPIT.
  User Authorizations: Verify that the user has the necessary authorizations to access the BDS Navigator. You can check this in transaction SU53 or SU01.
  System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific patches or updates available that address this error.
  Restart Services: Sometimes, restarting the relevant services or the entire SAP system can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU53 (Authorization Check), and DB02 (Database Performance).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for BDS and document management to ensure compliance with best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the CLAIM210 error in your SAP environment.