How To Fix CL_TM_SIC_FWS_INT028 - TM sales org. &1 does not exist in TM system; See SAP note &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_TM_SIC_FWS_INT -

• Message number: 028

• Message text: TM sales org. &1 does not exist in TM system; See SAP note &2

What causes this issue?

You have maintained an entry in Customizing tables <AB>TCM_C_SLS_MAP</>
and <AB>TCM_C_TCD_MAP</> with an invalid TM sales organization.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify a valid TM sales organization. For more information see
Customizing as follows:
<LS>Integration with Other SAP Components</> -> <LS>Transportation
Management</> -> <LS>Invoice Integration</> -> <LS>Billing</> ->
<LS>Mapping of Organizational Units </>-> <LS>Assign Organizational
Units for Sales and Distribution</>.
<LS>Integration with Other SAP Components</> -> <LS>Transportation
Management</> -> <LS>Invoice Integration</> -> <LS>Billing</> ->
<LS>Mapping of Organizational Units </>-> <LS>Assign TM Sales Org. Unit
to Internal Order/Cost Center</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_TM_SIC_FWS_INT028 - TM sales org. &1 does not exist in TM system; See SAP note &2 ?

  The SAP error message CL_TM_SIC_FWS_INT028 indicates that the sales organization specified in the transaction does not exist in the Transportation Management (TM) system. This error typically arises when there is a mismatch or misconfiguration between the sales organization in the Sales and Distribution (SD) module and the TM system.
  Cause:
  
  Non-existent Sales Organization: The sales organization referenced in the transaction does not exist in the TM system.
  Configuration Issues: There may be a configuration issue where the sales organization has not been properly set up in the TM system.
  Data Synchronization: There could be a lack of synchronization between the SD and TM systems, especially if they are integrated.
  Incorrect Master Data: The master data for the sales organization may not have been created or may have been deleted.
  
  Solution:
  
  Check Sales Organization: Verify that the sales organization exists in the TM system. You can do this by navigating to the relevant configuration settings in the TM module.
  Create Sales Organization: If the sales organization does not exist, you will need to create it in the TM system. This can typically be done through the configuration settings in the SAP TM module.
  Synchronize Data: Ensure that the data between the SD and TM systems is synchronized. This may involve running specific programs or transactions to update the TM system with the latest data from the SD module.
  Review SAP Notes: The error message references an SAP note (indicated by &2). Check this note for specific guidance or patches that may address the issue.
  Consult Documentation: Review the relevant SAP documentation for both the SD and TM modules to ensure that all necessary configurations are in place.
  
  Related Information:
  
  SAP Notes: Always check the specific SAP note mentioned in the error message for detailed instructions or fixes related to this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking and maintaining sales organizations in both SD and TM.
  Integration Settings: Review the integration settings between the SD and TM modules to ensure that they are correctly configured.
  User Authorizations: Ensure that the user has the necessary authorizations to view and modify sales organization data in the TM system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.