How To Fix CL_TM_SIC_FWS_INT021 - Division and dist. channel inconsistent in table &1; See SAP note &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_TM_SIC_FWS_INT -

• Message number: 021

• Message text: Division and dist. channel inconsistent in table &1; See SAP note &2

What causes this issue?

In Customizing, different or inconsistent division and distribution
channel information has been entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the inconsistent entries, maintaining the same division and
distribution channel in all Customizing entries. For more information
see Customizing under<LS> Integration with Other SAP Components</> ->
<LS>Transportation Management</> -> <LS>Invoice Integration</> ->
<LS>Billing</> -> <LS>Mapping of Organizational Units </>-> <LS>Assign
Organizational Units for Sales and Distribution</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_TM_SIC_FWS_INT021 - Division and dist. channel inconsistent in table &1; See SAP note &2 ?

  The SAP error message CL_TM_SIC_FWS_INT021 indicates that there is an inconsistency between the division and distribution channel in a specific table. This error typically arises in the context of SAP's Transportation Management (TM) or Sales and Distribution (SD) modules, where the system expects certain combinations of divisions and distribution channels to be valid and consistent.
  Cause:
  
  Data Inconsistency: The primary cause of this error is that the combination of division and distribution channel being used does not exist in the relevant master data tables. This could be due to missing entries or incorrect configurations.
  Master Data Issues: The error may also arise from issues in the master data setup, such as missing or incorrectly maintained records in the material master, customer master, or other related tables.
  Configuration Errors: Incorrect configuration in the system settings related to sales organization, distribution channel, or division can lead to this inconsistency.
  
  Solution:
  
  Check Master Data: Verify the master data for the relevant materials, customers, and sales organizations. Ensure that the combination of division and distribution channel exists and is correctly maintained.
  Review Configuration: Check the configuration settings in the SAP system for sales organizations, distribution channels, and divisions. Make sure that they are set up correctly and that the combinations are valid.
  SAP Notes: Refer to the specific SAP note mentioned in the error message (denoted as &2). SAP notes often contain detailed information about known issues, patches, or configuration changes that can resolve the problem.
  Data Consistency Check: Run data consistency checks or reports in SAP to identify any inconsistencies in the relevant tables. This can help pinpoint the exact issue.
  Consult Documentation: Review the SAP documentation related to the specific modules (TM/SD) for any additional guidance on handling this error.
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for the specific note referenced in the error message. This note may provide additional context, troubleshooting steps, or patches that can resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), or SPRO (Customizing) to investigate and modify the necessary data and configurations.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the underlying causes of the inconsistency and following the recommended solutions, you should be able to resolve the CL_TM_SIC_FWS_INT021 error.