How To Fix CL_PS_MD_MSG036 - Customer data does not exist for the object


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CL_PS_MD_MSG - Messages for Project Editor

  • Message number: 036

  • Message text: Customer data does not exist for the object

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CL_PS_MD_MSG036 - Customer data does not exist for the object ?

    The SAP error message CL_PS_MD_MSG036 indicates that there is no customer data available for the specified object in the system. This error typically arises in the context of project management or when dealing with customer-related data in SAP.

    Cause:

    1. Missing Customer Data: The most common cause is that the customer data has not been created or is incomplete for the object you are trying to access.
    2. Incorrect Object Reference: The object you are referencing may not be correctly linked to a customer, or you may be using an incorrect object ID.
    3. Authorization Issues: There may be authorization issues preventing you from accessing the customer data.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.

    Solution:

    1. Check Customer Data: Verify that the customer data exists in the system. You can do this by navigating to the relevant transaction (e.g., XD03 for customer master data) and checking if the customer is set up correctly.
    2. Create or Update Customer Data: If the customer data does not exist, you will need to create it using the appropriate transaction (e.g., XD01 for creating a customer).
    3. Verify Object Reference: Ensure that you are using the correct object ID and that it is properly linked to the customer data.
    4. Check Authorizations: Make sure that you have the necessary authorizations to view or edit customer data. You may need to contact your system administrator for assistance.
    5. Data Consistency Check: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to run consistency checks or data reconciliation processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, SE16N (for table access), and SE11 (for data dictionary).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation related to customer master data and project management for additional context and troubleshooting steps.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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