How To Fix CL_PIM_MESSAGE020 - Specify the RFC destination in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_PIM_MESSAGE - PIM Exception Message Class

• Message number: 020

• Message text: Specify the RFC destination in Customizing

What causes this issue?

The RFC destination has not been defined.

System Response

The system cannot reach the remote SAP system that has SAP NetWeaver
Gateway (component SAP_GWFND) installed.

How to fix this error?

If the RFC connection does not exist yet, define it in <LS>Configuration
of RFC Connections</> (transaction SM59), and then specify this RFC
destination for the <LS>PIMSERVICEPROVIDER/RFCDESTINATION</> parameter.
You specify this parameter in Customizing for <LS>Cross-Application
Components</> under <LS>Processes and Tools for Enterprise Applications
-> Define Parameter Values for PIM API</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_PIM_MESSAGE020 - Specify the RFC destination in Customizing ?

  The SAP error message CL_PIM_MESSAGE020 indicates that there is a missing or incorrectly configured RFC (Remote Function Call) destination in the system. This error typically arises when the system is trying to access a remote system or service, but it cannot find the necessary configuration to establish the connection.
  Cause:
  
  Missing RFC Destination: The specified RFC destination is not defined in the SAP system.
  Incorrect Configuration: The RFC destination exists but is not configured correctly (e.g., wrong connection parameters).
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing access to the remote system.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Look for the RFC destination that is supposed to be used. If it does not exist, you will need to create it.
  If it exists, check the configuration settings (e.g., connection type, target host, system number, client, user, password, etc.) to ensure they are correct.
  
  
  
  Create or Modify RFC Destination:
  
  If you need to create a new RFC destination, click on "Create" and fill in the required fields.
  If modifying, ensure that the connection type is appropriate (e.g., TCP/IP, HTTP, etc.) and that all parameters are correctly set.
  
  
  
  Test the RFC Connection:
  
  After configuring the RFC destination, use the "Test Connection" button in transaction SM59 to verify that the connection can be established successfully.
  
  
  
  Check Authorizations:
  
  Ensure that the user who is trying to access the RFC destination has the necessary authorizations. This may involve checking roles and profiles assigned to the user.
  
  
  
  Network Configuration:
  
  If the RFC destination is configured correctly but still not working, check for any network issues that may be preventing the connection. This could involve checking firewalls, VPNs, or other network settings.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific settings required for the RFC destination, consult the SAP documentation or your system administrator for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: For managing RFC destinations.
  SU53: To check authorization issues.
  ST22: For analyzing dumps that may provide more context on the error.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to RFC destinations or the error message itself.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the RFC destination and eliminate the error message CL_PIM_MESSAGE020.