How To Fix CL_PIM_MESSAGE016 - Communication error (code=&1): &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_PIM_MESSAGE - PIM Exception Message Class

• Message number: 016

• Message text: Communication error (code=&1): &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_PIM_MESSAGE016 - Communication error (code=&1): &2 ?

  The SAP error message CL_PIM_MESSAGE016 indicates a communication error that occurred during a process in the Product Information Management (PIM) module. The error message typically includes a code and a description that can help identify the specific issue.
  Cause:
  The communication error can be caused by several factors, including but not limited to:
  
  Network Issues: Problems with the network connection between the SAP system and the external system or service it is trying to communicate with.
  Configuration Errors: Incorrect settings in the communication configuration, such as incorrect URLs, ports, or authentication details.
  Service Availability: The external service or system may be down or not reachable.
  Timeouts: The request may have timed out due to slow response times from the external system.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication.
  
  Solution:
  To resolve the communication error, you can take the following steps:
  
  Check Network Connectivity: Ensure that the network connection is stable and that the SAP system can reach the external service. You can use tools like ping or traceroute to test connectivity.
  Review Configuration Settings: Verify the configuration settings in the SAP system for the communication. Check the URLs, ports, and authentication details to ensure they are correct.
  Check Service Status: Confirm that the external service or system is up and running. If it is down, you may need to wait until it is restored.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the SAP system for the communication.
  Review Firewall Rules: Check the firewall settings to ensure that the necessary ports and protocols are allowed for communication between the SAP system and the external service.
  Check Logs: Review the SAP application logs and system logs for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the PIM module and any related components to understand the expected communication processes and configurations.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance, providing them with the error code and any relevant logs or details.
  
  By following these steps, you should be able to identify and resolve the communication error indicated by the CL_PIM_MESSAGE016 message.