How To Fix CL_CRM_PS_4S053 - At least one decision category in table &1 could not be updated

CL_CRM_PS_4S053 - Overview

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 053

• Message text: At least one decision category in table &1 could not be updated

What causes this issue?

In CRM 700 EhP2, every social service plan type (SSP type) has to be
assigned to a decision category. Therefore, existing SSPs must be
updated in the Customizing activity <LS>Define Transaction Type</>
(Customizing table CRMC_PS_SRVP_HDR). The system assigns the decision
category <LS>Eligibility & Entitlement Decision</> as a default
setting.

System Response

The decision category was not assigned for at least one SSP type.

How to fix this error?

Execute the program CRM_4S_3_MANUAL_MIGRATION and select the checkbox '
<LS>Update SSP Customizing</>'.
If the error still occurs after executing the manual program run analyze
the error log or contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_CRM_PS_4S053 - At least one decision category in table &1 could not be updated ?

  The SAP error message CL_CRM_PS_4S053 indicates that there is an issue with updating decision categories in a specific table. This error typically arises in the context of CRM (Customer Relationship Management) processes, particularly when dealing with decision categories related to business processes or workflows.
  
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the decision categories that prevent the update from being processed.
  Authorization Problems: The user may not have the necessary permissions to update the decision categories in the specified table.
  Configuration Errors: There could be issues with the configuration of the decision categories or the related business processes.
  Technical Issues: There may be underlying technical problems, such as database locks or issues with the application server.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Integrity:
  
  Verify that all required fields in the decision categories are filled out correctly.
  Ensure that there are