How To Fix CL_CRM_PS_4S030 - Online status could not be set

CL_CRM_PS_4S030 - Overview

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 030

• Message text: Online status could not be set

What causes this issue?

The status <LS>Online</> could not be set automatically. An error occurs
if you have accessed the social service plan by a Web user interface
when the status <LS>Online</> is not set.

System Response

The middleware processes the social service plan in background mode, and
some RFC calls cannot be triggered.

How to fix this error?

Do not continue working on this social service plan. Contact your system
administrator.

Procedure for System Administrators

The current social service plan cannot be edited, either because the
plan has already been decision assessed, or the plan is still in
distribution.

Error message extract from SAP system. Copyright SAP SE.

CL_CRM_PS_4S030 - Details

• The SAP error message CL_CRM_PS_4S030 typically indicates that there is an issue with setting the online status of a business object in the CRM system. This error can occur in various scenarios, such as when trying to update the status of a sales order, service order, or any other CRM-related object.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the object.
  Object Locking: The object might be locked by another user or process, preventing the status from being updated.
  Inconsistent Data: There may be inconsistencies in the data related to the object, which could prevent the status from being set.
  
  Configuration Issues: There could be issues with the configuration of the status management in the CRM system.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change the status