Message type: E = Error
Message class: CL_CRM_PS_4S - Messages for Social Service
Message number: 023
Message text: Enter deduction amount or percentage deduction for item &1
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CL_CRM_PS_4S023
- Enter deduction amount or percentage deduction for item &1 ?The SAP error message CL_CRM_PS_4S023 typically occurs in the context of CRM (Customer Relationship Management) when a user is trying to process a transaction that involves a deduction for a specific item, but the required deduction amount or percentage has not been entered.
Cause: The error is triggered when: A user attempts to save or process a transaction (like a sales order, service order, or similar) that includes an item for which a deduction is expected. The deduction amount or percentage for that item has not been specified in the relevant field.
Solution: To resolve this error, you should: Check the Item Details: Navigate to the item in question (indicated by &1 in the error message) and ensure that you have entered either a deduction amount or a percentage deduction. Enter Deduction Information: If you are using a percentage deduction, make sure to enter a valid percentage (e.g., 10 for 10%). If you are using a fixed deduction amount, ensure
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