How To Fix CL_CRM_EEW_WZD_MSG004 - The description still needs to be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_EEW_WZD_MSG - Message Class for FS/PS Wizard

• Message number: 004

• Message text: The description still needs to be entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_CRM_EEW_WZD_MSG004 - The description still needs to be entered ?

  The SAP error message CL_CRM_EEW_WZD_MSG004 with the description "The description still needs to be entered" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with the Easy Enhancement Workbench (EEW) or when creating or updating business objects like activities, opportunities, or leads.
  Cause:
  This error message indicates that a required field, specifically the description field, has not been filled out. In many CRM transactions, certain fields are mandatory for the successful creation or modification of records. If the description field is left blank, the system will trigger this error message to prompt the user to provide the necessary information.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or screen you are working on when the error occurs.
  
  
  Locate the Description Field: Look for the description field in the form or screen you are using. This field may be labeled as "Description," "Notes," or something similar.
  
  
  Enter the Required Information: Fill in the description field with the necessary information. Ensure that the input meets any character limits or formatting requirements specified by your organization.
  
  
  Save the Changes: After entering the required information, attempt to save or submit the transaction again.
  
  
  Check for Additional Mandatory Fields: If the error persists, check if there are other mandatory fields that need to be filled out. Sometimes, multiple fields may be required before the transaction can be processed.
  
  
  Related Information:
  
  
  Field Configuration: The requirement for the description field may be configured in the system settings. If you believe this field should not be mandatory, consult with your SAP administrator or functional consultant to review the field settings.
  
  
  User Training: Ensure that users are trained on the importance of filling out mandatory fields in CRM transactions to avoid similar errors in the future.
  
  
  SAP Notes and Documentation: Check SAP Notes or the official SAP Help Portal for any updates or additional information related to this error message. There may be specific notes addressing this issue or providing guidance on best practices.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program logic to understand why the error is being triggered, especially if you suspect it is a system issue rather than user input.
  
  
  By following these steps, you should be able to resolve the error and successfully complete your transaction in SAP CRM.