How To Fix CL_COM_WCB_APRVL_MSG003 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_COM_WCB_APRVL_MSG - Messages for Web Channel Builder Approval Process

• Message number: 003

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CL_COM_WCB_APRVL_MSG003 - User &1 does not exist ?

  The SAP error message CL_COM_WCB_APRVL_MSG003 indicates that the user specified in the system does not exist. This error typically occurs in scenarios where a user is being referenced for approval processes, workflows, or other user-specific actions, and the system cannot find the user in its database.
  Cause:
  
  User Not Created: The user ID being referenced has not been created in the SAP system.
  User Deactivation: The user may have been deactivated or locked in the system.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the transaction or process.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them.
  Client-Specific Issues: The user may exist in a different client within the SAP system, and the current client does not have access to that user.
  
  Solution:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system.
  If the user does not exist, create the user using the same transaction code.
  
  
  
  User Activation:
  
  If the user exists but is locked or deactivated, unlock or activate the user account in SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID being referenced for any typos or errors.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the required actions. This can be checked in SU53 or by reviewing the user's roles in PFCG.
  
  
  
  Client Check:
  
  Ensure that you are in the correct client where the user is supposed to exist. You can switch clients and check again.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any underlying issues related to user management or system configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Authorization Check
  PFCG: Role Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to user management or the error message in question.
  
  
  Documentation: Review SAP documentation for user management and authorization concepts to ensure compliance with best practices.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the user is correctly set up in the SAP system.