How To Fix CL499 - An error occurred when selecting an old search result

SAP Error Message - Details

• Message type: E = Error

• Message class: CL - Classification

• Message number: 499

• Message text: An error occurred when selecting an old search result

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL499 - An error occurred when selecting an old search result ?

  The SAP error message CL499, which states "An error occurred when selecting an old search result," typically occurs in the context of using the SAP system's search functionalities, particularly when dealing with search results that have been previously saved or cached.
  Causes:
  
  Data Inconsistency: The search results may reference data that has been changed or deleted since the search was performed.
  Session Timeout: The session may have timed out, leading to issues when trying to access old search results.
  Buffer Issues: There may be issues with the buffer or cache where the search results are stored.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the old search results.
  Technical Errors: There could be underlying technical issues in the SAP system, such as database connectivity problems or application errors.
  
  Solutions:
  
  Refresh the Search: Try performing the search again instead of relying on old results. This can help ensure that you are working with the most current data.
  Clear Cache: Clear the cache or buffer in the SAP GUI. This can sometimes resolve issues related to stale data.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data. If not, contact your SAP security administrator.
  Session Management: Log out and log back into the SAP system to reset the session. This can help if the issue is related to session timeout.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be specific fixes or workarounds provided by SAP.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes that involve search functionalities, such as SE16, SE11, or custom transactions.
  SAP Notes: Look for SAP Notes related to CL499 for specific guidance or patches.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message CL499 in your SAP environment.