How To Fix CL261 - Saving user settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CL - Classification

• Message number: 261

• Message text: Saving user settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL261 - Saving user settings ?

  The SAP error message CL261 typically occurs when there is an issue with saving user settings in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save settings in the system.
  Technical Issues: There may be a temporary technical issue with the SAP system or database.
  User Profile Corruption: The user profile may be corrupted or not properly configured.
  System Configuration: There may be issues with the configuration of the SAP system that prevent saving user settings.
  Network Issues: Connectivity problems between the client and the SAP server can also lead to this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to save user settings. This can be checked by the system administrator using transaction code SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Log Out and Log In:
  
  Sometimes, simply logging out of the SAP system and logging back in can resolve temporary issues.
  
  
  
  Clear User Buffer:
  
  Use transaction code SU01 to access the user profile and clear the user buffer. This can help if the user profile is corrupted.
  
  
  
  Check System Status:
  
  Verify if there are any ongoing issues with the SAP system or database. Check with the system administrator or use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to look for any related errors.
  
  
  
  Review User Settings:
  
  If the issue persists, review the user settings and configurations. Sometimes, specific settings may conflict and cause issues.
  
  
  
  Contact Support:
  
  If none of the above solutions work, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP Notes can provide insights into known issues and their resolutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SM21 (System Log) for troubleshooting.
  User Profile Management: Understanding how user profiles and authorizations work in SAP can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the CL261 error and implement a suitable solution. If the problem persists, further investigation may be required, potentially involving SAP support.