How To Fix CL221 - Help about the graphical object search

SAP Error Message - Details

• Message type: E = Error

• Message class: CL - Classification

• Message number: 221

• Message text: Help about the graphical object search

You can use the graphical object search to search for classes by using
predefined screens.
<ZH>Display of subordinate classes</>
The search has a hierarchical structure. In other words, you click on a
class to see its subordinate classes. This option is only available if
the class has subordinate classes, in which case there is a blue frame
around it. A gray background shows that a class has no subordinate
classes. You can also click on "Display Class" to display the
subordinate classes of a class.
<ZH>Information about a class</>
You can display information about a class by clicking on the
description of the class below the image. This takes you to the
"Display Class" transaction.
<ZH>Selection of a class</>
To select a class, choose "Copy".
For more information, see SAP Note 670765.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL221 - Help about the graphical object search ?

  The SAP error message CL221 typically relates to issues encountered when using the graphical object search in the SAP system, particularly in the context of classification and object management. This error can arise due to various reasons, such as configuration issues, missing authorizations, or problems with the underlying data.
  Cause:
  
  Missing Authorizations: The user may not have the necessary authorizations to access certain classification data or perform the graphical object search.
  Configuration Issues: There may be misconfigurations in the classification system or the graphical object search settings.
  Data Integrity Issues: Inconsistencies or missing data in the classification objects can lead to errors during the search process.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or errors during the search.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the classification data and perform searches. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Configuration: Check the configuration settings for the classification system and the graphical object search. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Perform a consistency check on the classification data to identify and rectify any inconsistencies or missing entries.
  System Performance Monitoring: Monitor the system performance to ensure that it is not overloaded. If necessary, optimize the system or schedule the search during off-peak hours.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on classification and graphical object search functionalities.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CL02 (Change Class), CL03 (Display Class), and CL30 (Class Overview) to manage classification data effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.