How To Fix CKECP303 - Internal error with database access; worklist not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CKECP - Messages for Easy Cost Planning

• Message number: 303

• Message text: Internal error with database access; worklist not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CKECP303 - Internal error with database access; worklist not saved ?

  The SAP error message CKECP303 indicates an internal error related to database access, specifically when the system is unable to save a worklist. This error can occur in various contexts, often related to issues with database connectivity, data integrity, or system configuration.
  Possible Causes:
  
  Database Connectivity Issues: There may be a problem with the connection between the SAP application server and the database.
  Database Locking: The database might be locked due to another transaction, preventing the worklist from being saved.
  Data Integrity Issues: There could be inconsistencies or corruption in the data being processed.
  Insufficient Authorizations: The user may not have the necessary permissions to perform the action.
  System Configuration Issues: Incorrect configuration settings in the SAP system or database can lead to this error.
  Temporary System Glitches: Sometimes, temporary issues in the system can cause this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Ensure that the database is up and running.
  Verify the connection settings in the SAP system configuration.
  
  
  
  Review Lock Entries:
  
  Use transaction code SM12 to check for any lock entries that might be preventing the worklist from being saved.
  If necessary, release any locks that are no longer needed.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to identify and resolve any data integrity issues.
  Use transaction codes like SE11 to check the structure of the tables involved.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to perform the action. Check roles and profiles assigned to the user.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart the Application Server:
  
  If the issue seems to be temporary, restarting the application server may resolve the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurred.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SM21 (System Log), and SE11 (Data Dictionary).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Documentation: Review the system documentation for any specific configurations or settings that may be relevant to the error.
  
  By following these steps, you should be able to diagnose and potentially resolve the CKECP303 error in your SAP system.