How To Fix CK577 - Server & is not responding

SAP Error Message - Details

• Message type: E = Error

• Message class: CK - Product Costing Messages

• Message number: 577

• Message text: Server & is not responding

What causes this issue?

Destination &v1& is not responding.
The block of materials that were being processed when the error
occurred begins with material/plant &v2& and ends with material/plant
&v3&.

System Response

The system ends the run. Attempt to start the run again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CK577 - Server & is not responding ?

  The SAP error message CK577, which states "Server & is not responding," typically indicates that there is a communication issue between the SAP application server and the client. This can occur due to various reasons, including network problems, server downtime, or configuration issues.
  Causes of CK577 Error
  
  
  Network Issues: There may be a problem with the network connection between the client and the SAP server. This could be due to network outages, firewall settings, or routing issues.
  
  
  Server Downtime: The SAP application server may be down for maintenance or due to unexpected failures.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the client can lead to communication problems.
  
  
  Resource Limitations: The server may be overloaded or running out of resources (CPU, memory, etc.), causing it to become unresponsive.
  
  
  Client-Side Issues: The client application (e.g., SAP GUI) may have issues or may not be properly configured.
  
  
  Solutions to CK577 Error
  
  
  Check Server Status: Verify if the SAP application server is up and running. You can do this by checking with your system administrator or using monitoring tools.
  
  
  Network Troubleshooting:
  
  Check your network connection and ensure that you can reach the server.
  Use tools like ping or tracert to diagnose network connectivity issues.
  Ensure that firewalls or security settings are not blocking the connection.
  
  
  
  Review Configuration Settings: Ensure that the SAP GUI and the server configuration settings are correct. This includes checking the SAP router string, instance number, and other connection parameters.
  
  
  Check System Resources: If you have access, check the server's resource usage (CPU, memory, etc.) to see if it is overloaded. If so, consider optimizing performance or scaling resources.
  
  
  Restart Client Application: Sometimes, simply restarting the SAP GUI or client application can resolve temporary issues.
  
  
  Consult Logs: Check the SAP system logs (transaction SM21) and developer traces (transaction ST22) for any related error messages that could provide more context.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues related to the CK577 error. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for troubleshooting connectivity issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CK577 error in your SAP environment.