How To Fix CICL016 - Strategy of package does not match strategy of header

SAP Error Message - Details

• Message type: E = Error

• Message class: CICL - Messages for Class for Maintenance Packages

• Message number: 016

• Message text: Strategy of package does not match strategy of header

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CICL016 - Strategy of package does not match strategy of header ?

  The SAP error message CICL016 ("Strategy of package does not match strategy of header") typically occurs in the context of SAP's Customer Interaction Center (CIC) or when dealing with package handling in logistics. This error indicates a mismatch between the strategy defined for a package and the strategy defined in the header of the document or transaction.
  Cause:
  
  Mismatch in Strategies: The most common cause of this error is that the strategy defined for the package (e.g., shipping, delivery, or handling strategy) does not align with the strategy defined in the header of the document (e.g., sales order, delivery, etc.).
  Configuration Issues: There may be configuration issues in the system where the strategies for packages and headers are not properly aligned.
  Data Entry Errors: Incorrect data entry during the creation of the document or package can lead to this mismatch.
  Custom Development: If there are custom developments or enhancements in the system, they might inadvertently cause this mismatch.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for both the package and the document header. Ensure that the strategies are aligned and consistent.
  
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and check the settings for the package and document types.
  
  
  
  Review Document and Package: Examine the specific document and package that triggered the error. Check the strategy settings in both the header and the package details.
  
  Ensure that the package is created with the correct strategy that matches the header.
  
  
  
  Correct Data Entry: If the error is due to incorrect data entry, correct the entries in the document or package to ensure they match.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the mismatch is occurring. This may require technical assistance from an ABAP developer.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with the details of the error and the steps you have taken to troubleshoot.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CIC0, CIC1, or any transaction related to the specific module you are working with.
  SAP Notes: Search for SAP Notes related to error message CICL016 in the SAP Support Portal for any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CICL016 error in your SAP system.