How To Fix CIAP087 - Outgoing NF-e not authorized

SAP Error Message - Details

• Message type: E = Error

• Message class: CIAP - CIAP Message Class

• Message number: 087

• Message text: Outgoing NF-e not authorized

What causes this issue?

NF-e must be authorized by Secretaria da Fazenda (SEFAZ) before you can
continue the transfer process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIAP087 - Outgoing NF-e not authorized ?

  The SAP error message CIAP087, which states "Outgoing NF-e not authorized," typically occurs in the context of electronic invoicing (Nota Fiscal Eletrônica, or NF-e) in Brazil. This error indicates that the system is unable to authorize the electronic invoice due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The company may not be authorized to issue NF-e for the specific type of transaction or product.
  Incorrect Configuration: The configuration settings in SAP for NF-e may not be set up correctly, including the tax codes or the company's registration details.
  Missing Digital Certificate: The digital certificate required for signing the NF-e may be missing or not properly installed.
  Invalid Data: The data in the NF-e may be incorrect or incomplete, such as incorrect CNPJ (National Registry of Legal Entities) or incorrect product codes.
  Blocked by Tax Authorities: The tax authorities may have blocked the company's ability to issue NF-e due to compliance issues or outstanding tax obligations.
  
  Solutions:
  
  Check Authorization: Verify that the company is authorized to issue NF-e for the specific transaction. This may involve checking with the tax authorities or ensuring that the necessary registrations are in place.
  Review Configuration: Ensure that the NF-e configuration in SAP is correct. This includes checking the tax codes, company details, and any other relevant settings.
  Install Digital Certificate: If the digital certificate is missing, obtain and install the correct digital certificate for the company. Ensure that it is valid and not expired.
  Validate Data: Review the data being sent in the NF-e for accuracy. Ensure that all required fields are filled out correctly and that the information matches the company's registration details.
  Contact Tax Authorities: If the issue persists, contact the relevant tax authorities to check if there are any blocks or issues with the company's ability to issue NF-e.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to NF-e for any updates or patches that may address known issues.
  Documentation: Refer to SAP documentation on NF-e configuration and troubleshooting for detailed guidance.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or a consultant with expertise in NF-e and Brazilian tax regulations.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CIAP087 error and successfully authorize outgoing NF-e.