CI_DRAFTPRD_MESSAGE839 - The specified hierarchy ID &1 is not activated for product &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 839

• Message text: The specified hierarchy ID &1 is not activated for product &2.

What causes this issue?

The specified hierarchy ID is not activated for the corresponding
product. You can assign only a node of active hierarchy to the product.
,,

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify an active hierarchy ID.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE839 - The specified hierarchy ID &1 is not activated for product &2. ?

  The SAP error message CI_DRAFTPRD_MESSAGE839 indicates that a specific hierarchy ID is not activated for a given product. This error typically arises in the context of SAP Product Lifecycle Management (PLM) or SAP Master Data Management (MDM) when dealing with product hierarchies.
  Cause:
  
  Hierarchy Not Activated: The specified hierarchy ID is not activated in the system for the product in question. This could be due to the hierarchy not being set up correctly or not being activated for the relevant product category.
  Configuration Issues: There may be configuration issues in the product hierarchy settings or the product master data.
  Data Inconsistencies: There could be inconsistencies in the data where the product is expected to be linked to a hierarchy that is not properly defined or activated.
  
  Solution:
  
  
  Activate the Hierarchy:
  
  Go to the relevant transaction in SAP (e.g., transaction code C223 for activating hierarchies).
  Check if the hierarchy ID specified in the error message is listed and ensure it is activated for the product category of the product in question.
  
  
  
  Check Product Master Data:
  
  Review the product master data to ensure that the product is correctly assigned to the appropriate hierarchy.
  Use transaction codes like MM03 (Display Material) to check the product details.
  
  
  
  Hierarchy Configuration:
  
  If you have access, check the configuration settings for product hierarchies in the customizing settings (transaction code SPRO).
  Ensure that the hierarchy is properly defined and linked to the relevant product categories.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on managing product hierarchies and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as C223 (for hierarchy activation), MM03 (for material display), and SPRO (for configuration).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles: Ensure that you have the necessary permissions to view and modify product hierarchies and master data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.