How To Fix CI_DRAFTPRD_MESSAGE828 - The Laboratory/Office is locked and cannot be used


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CI_DRAFTPRD_MESSAGE -

  • Message number: 828

  • Message text: The Laboratory/Office is locked and cannot be used

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE828 - The Laboratory/Office is locked and cannot be used ?
    The SAP error message CI_DRAFTPRD_MESSAGE828, which states "The Laboratory/Office is locked and cannot be used," typically occurs in the context of SAP's laboratory or quality management modules. This error indicates that the specific laboratory or office you are trying to access or use is currently locked, preventing any operations from being performed.
    Causes:
    
    User Locking: The laboratory or office may be locked by another user who is currently working on it.
    System Lock: The system may have a lock in place due to ongoing processes or transactions that are being executed.
    Configuration Settings: There may be specific configuration settings that restrict access to the laboratory or office based on certain criteria (e.g., status, time, etc.).
    Maintenance Activities: The laboratory or office may be undergoing maintenance or updates, leading to a temporary lock.
    
    Solutions:
    
    Check User Locks: Verify if another user is currently using the laboratory or office. If so, you may need to wait until they finish

    Already have an account? Login here!


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant