How To Fix CI_DRAFTPRD_MESSAGE702 - Product type service is not valid for retail.

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 702

• Message text: Product type service is not valid for retail.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE702 - Product type service is not valid for retail. ?

  The SAP error message CI_DRAFTPRD_MESSAGE702, which states "Product type service is not valid for retail," typically occurs in the context of SAP Retail when there is an attempt to create or manage a product that is classified as a "service" type in a retail environment where only specific product types are allowed.
  Cause:
  
  Product Type Misconfiguration: The product being created or modified is set as a "service" type, which is not compatible with the retail processes in SAP.
  Master Data Issues: The product master data may not be correctly configured for retail operations, leading to this error.
  System Settings: The system may have specific settings that restrict the use of service-type products in retail scenarios.
  
  Solution:
  
  Change Product Type: If the product is intended to be a retail product, ensure that it is assigned a valid product type for retail (e.g., "goods" instead of "service"). This can typically be done in the product master data.
  Review Configuration: Check the configuration settings in the SAP system to ensure that the product types allowed for retail are correctly defined. This may involve consulting with your SAP configuration team or reviewing the relevant customizing settings.
  Consult Documentation: Refer to SAP documentation or help resources to understand the valid product types for retail and how to configure them properly.
  Data Validation: Ensure that all required fields and attributes for the product type are filled out correctly in the product master data.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on product type configurations in retail.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review training materials or documentation related to SAP Retail and product master data management to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP Retail for further investigation.