How To Fix CI_DRAFTPRD_MESSAGE672 - Product is marked for deletion at Distribution Channel level.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CI_DRAFTPRD_MESSAGE -

  • Message number: 672

  • Message text: Product is marked for deletion at Distribution Channel level.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE672 - Product is marked for deletion at Distribution Channel level. ?

    The SAP error message CI_DRAFTPRD_MESSAGE672 indicates that a product is marked for deletion at the distribution channel level. This typically occurs when a product is no longer intended to be sold or distributed through a specific channel, and it can affect various processes such as sales orders, deliveries, and inventory management.

    Cause:

    1. Product Deletion Flag: The product has been flagged for deletion in the specific distribution channel. This can happen due to business decisions to discontinue a product or to streamline the product portfolio.
    2. Master Data Maintenance: The deletion flag may have been set during the maintenance of the material master data, specifically in the sales view for the distribution channel.
    3. Data Migration or Updates: If there was a recent data migration or update, the deletion flag might have been inadvertently set.

    Solution:

    1. Check Material Master Data:

      • Go to the Material Master (Transaction Code: MM03).
      • Enter the material number and select the relevant views (e.g., Sales Org. Data).
      • Check if the "Deletion Flag" is set for the relevant distribution channel.
    2. Remove Deletion Flag:

      • If the product should not be deleted, you can remove the deletion flag.
      • Go to the Material Master (Transaction Code: MM02).
      • Navigate to the Sales Org. Data view for the relevant distribution channel.
      • Uncheck the "Deletion Flag" checkbox and save the changes.
    3. Consult with Business Stakeholders:

      • Before making changes, consult with relevant business stakeholders to ensure that the product should indeed be active in the distribution channel.
    4. Review Related Processes:

      • If the product is part of ongoing sales or distribution processes, ensure that all related documents (sales orders, deliveries, etc.) are reviewed and updated accordingly.

    Related Information:

    • Impact on Sales and Distribution: If a product is marked for deletion, it cannot be sold or distributed through the affected channel, which can lead to disruptions in sales processes.
    • Reporting: You may want to run reports to identify all products marked for deletion to assess the impact on your inventory and sales strategy.
    • Documentation: Ensure that any changes made to the material master are documented and communicated to relevant teams to avoid confusion.

    By following these steps, you should be able to resolve the error and ensure that the product is appropriately managed within your SAP system.

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