How To Fix CI_DRAFTPRD_MESSAGE552 - Pricing reference products are not supported for POS

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 552

• Message text: Pricing reference products are not supported for POS

What causes this issue?

You have assigned a
<DS:GLOS.pricing_reference_material>pricing reference material</> to
the product. However, pricing reference products are not supported for
the
<ZH>point-of-sale (POS)
interface (outbound)</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to use POS interface (outbound) functions, do not enter a
pricing reference product.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE552 - Pricing reference products are not supported for POS ?

  The SAP error message CI_DRAFTPRD_MESSAGE552, which states "Pricing reference products are not supported for POS," typically occurs in the context of SAP's Point of Sale (POS) system when there is an attempt to use pricing reference products in a scenario where they are not applicable or supported.
  Cause:
  
  Incompatibility with POS: The error indicates that the pricing reference products you are trying to use are not compatible with the POS system. This could be due to the configuration settings in the SAP system or the specific business processes that are being followed.
  Configuration Issues: There may be configuration settings in the pricing procedure or the product master data that do not align with the requirements of the POS system.
  Data Integrity Issues: There could be issues with the data integrity of the pricing reference products, such as missing or incorrect data that prevents the system from processing them correctly.
  
  Solution:
  
  Review Configuration: Check the configuration settings for pricing in the SAP system. Ensure that the pricing reference products are set up correctly and that they are compatible with the POS system.
  Use Standard Pricing: If pricing reference products are not supported, consider using standard pricing methods that are compatible with POS transactions.
  Check Product Master Data: Review the product master data for the items involved. Ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on pricing reference products and their use in POS scenarios.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates and patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Training and Documentation: Ensure that users working with the POS system are trained on the limitations and configurations related to pricing reference products.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.