How To Fix CI_DRAFTPRD_MESSAGE547 - You must use retail functions to process the product &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CI_DRAFTPRD_MESSAGE -

  • Message number: 547

  • Message text: You must use retail functions to process the product &

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  • What causes this issue?

    The product has been created in the retail product master. As a result,
    it may be maintained only using the special retail functions because the
    data will otherwise be inconsistent.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE547 - You must use retail functions to process the product & ?

    The SAP error message CI_DRAFTPRD_MESSAGE547 indicates that a specific product must be processed using retail functions. This error typically arises in the context of SAP Retail or SAP S/4HANA for Retail, where certain products or operations are restricted to retail-specific processes.

    Cause:

    1. Product Type: The product you are trying to process may be classified in a way that requires retail-specific functions. For example, it could be a retail product that needs to be managed through the Retail Product Management module.
    2. Transaction Context: The transaction you are attempting to execute may not support the type of product you are working with. For instance, if you are trying to create or modify a product in a non-retail context, the system will throw this error.
    3. Configuration Issues: There may be configuration settings in your SAP system that are not aligned with the retail processes, leading to this error.

    Solution:

    1. Use Retail Functions: Ensure that you are using the appropriate retail functions or transactions to process the product. This may involve using specific transaction codes or applications designed for retail management.
    2. Check Product Master Data: Review the product master data to ensure that it is correctly set up for retail processing. This includes checking the product type, category, and any relevant attributes.
    3. Consult Documentation: Refer to SAP documentation or help resources related to retail functions to understand the specific requirements for processing retail products.
    4. Configuration Review: If you have access, review the configuration settings in the SAP system to ensure that they are set up correctly for retail operations. This may involve working with your SAP Basis or configuration team.
    5. Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide guidance based on your specific system setup and business processes.

    Related Information:

    • SAP Retail Documentation: Look for SAP Help Portal resources related to Retail Product Management and the specific functions available for managing retail products.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and others that are specific to retail processes.
    • SAP Notes: Check for any SAP Notes that may address this error or provide additional context on how to resolve it.

    By following these steps, you should be able to address the CI_DRAFTPRD_MESSAGE547 error and successfully process the product using the appropriate retail functions.

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