How To Fix CI_DRAFTPRD_MESSAGE497 - Enter the new product type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CI_DRAFTPRD_MESSAGE -

  • Message number: 497

  • Message text: Enter the new product type

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE497 - Enter the new product type ?

    The SAP error message CI_DRAFTPRD_MESSAGE497, which prompts the user to "Enter the new product type," typically occurs in the context of product master data management, particularly when creating or updating product types in the SAP system.

    Cause:

    This error message usually indicates that the system expects a new product type to be specified, but it has not been provided. This can happen due to several reasons:

    1. Missing Input: The user may have skipped entering the required product type field.
    2. Incorrect Configuration: The system configuration may not be set up correctly to allow for the creation of new product types.
    3. Authorization Issues: The user may not have the necessary permissions to create or modify product types.
    4. Data Validation: There may be validation rules in place that require certain fields to be filled out before proceeding.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Input Fields: Ensure that you have filled in all required fields, especially the product type field. If it is a dropdown, make sure to select a valid option.
    2. Review Configuration: If you are responsible for system configuration, check the settings related to product types in the relevant customizing transactions (e.g., SPRO).
    3. User Permissions: Verify that your user account has the necessary authorizations to create or modify product types. You may need to contact your SAP security administrator for assistance.
    4. Consult Documentation: Review any relevant SAP documentation or help files that pertain to product type creation to ensure you are following the correct procedures.
    5. Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Search for SAP Notes related to CI_DRAFTPRD_MESSAGE497 in the SAP Support Portal. There may be specific notes addressing this error with additional troubleshooting steps or patches.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Training and Documentation: If you are new to SAP or product master data management, consider reviewing training materials or documentation that cover the creation and management of product types.

    If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.

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