How To Fix CI_DRAFTPRD_MESSAGE481 - & - Customer/product relationships ...............: &

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 481

• Message text: & - Customer/product relationships ...............: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE481 - & - Customer/product relationships ...............: & ?

  The SAP error message CI_DRAFTPRD_MESSAGE481 typically relates to issues with customer and product relationships in the context of SAP's Customer Relationship Management (CRM) or Sales and Distribution (SD) modules. This error can occur when there are inconsistencies or missing data in the relationships between customers and products, which can affect processes like order processing, pricing, or product allocation.
  Cause:
  
  Missing Data: The error may arise if there are missing entries in the customer-product relationship tables.
  Inconsistent Data: If the data in the customer master or product master records is inconsistent or incomplete, it can lead to this error.
  Configuration Issues: Incorrect configuration in the system related to customer-product relationships can also trigger this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the customer-product relationships.
  
  Solution:
  
  Check Data Consistency: Verify that all necessary data for customer-product relationships is correctly entered in the system. This includes checking the customer master data and product master data.
  Maintain Relationships: Use transaction codes like VD01 (Create Customer) or MM01 (Create Material) to ensure that the relationships are properly maintained.
  Review Configuration: Check the configuration settings in the SAP system related to customer-product relationships. This may involve reviewing settings in the CRM or SD modules.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify customer-product relationships.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VD02 (Change Customer), VD03 (Display Customer), MM02 (Change Material), and MM03 (Display Material).
  SAP Notes: Search for SAP Notes related to CI_DRAFTPRD_MESSAGE481 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the issue related to the CI_DRAFTPRD_MESSAGE481 error in SAP.