How To Fix CI_DRAFTPRD_MESSAGE392 - The product does not exist in distribution chain &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CI_DRAFTPRD_MESSAGE -

  • Message number: 392

  • Message text: The product does not exist in distribution chain &1 &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE392 - The product does not exist in distribution chain &1 &2 ?

    The SAP error message CI_DRAFTPRD_MESSAGE392 indicates that a product does not exist in the specified distribution chain. This error typically arises in the context of materials management or sales and distribution processes when trying to access or manipulate product data that is not properly configured for the given distribution chain.

    Cause:

    1. Missing Product Data: The product (material) has not been created or maintained for the specified distribution chain (which consists of the sales organization and distribution channel).
    2. Incorrect Distribution Chain: The distribution chain specified in the transaction does not match any existing distribution chains for the product.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as missing views in the material master for the relevant distribution chain.
    4. Authorization Issues: The user may not have the necessary authorizations to view or manipulate the product in the specified distribution chain.

    Solution:

    1. Check Material Master Data:

      • Go to the Material Master (transaction code MM03) and check if the product exists for the specified distribution chain.
      • Ensure that the relevant views (Sales Org. Data, Basic Data, etc.) are maintained for the product in the context of the distribution chain.
    2. Create or Update Material:

      • If the product does not exist for the specified distribution chain, you may need to create it (transaction code MM01) or update it (transaction code MM02) to include the necessary distribution chain data.
    3. Verify Distribution Chain:

      • Ensure that the distribution chain you are using in your transaction is correct and exists in the system. You can check this in the configuration settings or by consulting with your SAP administrator.
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to access the material in the specified distribution chain. This may involve checking user roles and permissions.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may be required for your organization.

    Related Information:

    • Transaction Codes:

      • MM01: Create Material
      • MM02: Change Material
      • MM03: Display Material
      • VK11: Create Pricing Condition
      • VK12: Change Pricing Condition
    • Master Data Maintenance: Ensure that all relevant master data is maintained correctly, including sales organization, distribution channel, and plant data.

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to resolve the error message CI_DRAFTPRD_MESSAGE392 and ensure that the product is correctly configured for the specified distribution chain.

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