How To Fix CI_DRAFTPRD_MESSAGE379 - Quantities cannot be converted for the product &

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 379

• Message text: Quantities cannot be converted for the product &

What causes this issue?

The quantity or quantities could not be converted from one unit of
measure to another because the specified alternative unit of measure
cannot be converted to the base unit of measure.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Specify the conversion factors for the alternative unit of measure in
the product master record .
Industry
Retail

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE379 - Quantities cannot be converted for the product & ?

  The SAP error message CI_DRAFTPRD_MESSAGE379 indicates that there is an issue with converting quantities for a specific product in the system. This error typically arises in the context of product data management, particularly when dealing with product drafts or when trying to create or update product master data.
  Cause:
  
  
  Unit of Measure (UoM) Issues: The most common cause of this error is related to the unit of measure settings for the product. If the system cannot find a valid conversion factor between the units of measure defined for the product, it will trigger this error.
  
  
  Missing Conversion Factors: If the necessary conversion factors between different units of measure are not defined in the system, the conversion cannot be performed.
  
  
  Inconsistent Data: There may be inconsistencies in the product data, such as incorrect or missing information in the product master or related tables.
  
  
  Configuration Issues: There could be configuration issues in the system that affect how quantities are handled or converted.
  
  
  Solution:
  
  
  Check Unit of Measure Settings:
  
  Go to the product master data and check the unit of measure settings for the affected product.
  Ensure that the base unit of measure is correctly defined and that all necessary alternative units of measure are also defined.
  
  
  
  Define Conversion Factors:
  
  If conversion factors are missing, you can define them in the system. This is typically done in the material master data under the "Units of Measure" section.
  Ensure that the conversion factors are accurate and reflect the correct relationships between different units of measure.
  
  
  
  Review Product Data:
  
  Check for any inconsistencies or missing data in the product master record. Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to product master data management and unit of measure handling for additional guidance.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or configuration team to ensure that the system settings related to units of measure and product data management are correctly configured.
  
  
  
  Testing:
  
  After making changes, test the process again to see if the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) to manage product data.
  User Roles: Ensure that the user attempting to perform the action has the necessary authorizations to modify product data.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support for further assistance.