How To Fix CI_DRAFTPRD_MESSAGE331 - Generic product &1 locked by user &3 in reference plant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 331

• Message text: Generic product &1 locked by user &3 in reference plant &2

What causes this issue?

Since the product specified is a generic product, the system has tried
to lock it in the reference plant of the plant specified.

System Response

The system cannot lock the generic product in the reference plant.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE331 - Generic product &1 locked by user &3 in reference plant &2 ?

  The SAP error message CI_DRAFTPRD_MESSAGE331 indicates that a generic product is locked by a user in a specific reference plant. This typically occurs in the context of product master data management, where multiple users may be trying to access or modify the same product data simultaneously.
  Cause:
  
  User Locking: The product is currently being edited or accessed by another user, which causes a lock on the product data to prevent conflicting changes.
  Session Timeout: A previous session may not have released the lock properly, leading to a lingering lock on the product.
  System Error: Occasionally, system errors or crashes can leave locks in place that need to be cleared manually.
  
  Solution:
  
  Wait and Retry: If the lock is temporary (i.e., another user is currently editing the product), you may need to wait until that user has finished and released the lock.
  Identify the Locking User: Use transaction code SM12 to view the list of locks in the system. You can search for the specific product and see which user has locked it.
  Contact the Locking User: If possible, reach out to the user who has the lock to see if they can release it or if they are done with their changes.
  Release the Lock: If the locking user is unavailable and you have the necessary authorizations, you can manually delete the lock using transaction code SM12. Be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the product.
  Check for System Issues: If locks are persisting without any active users, it may indicate a system issue. In this case, consult your SAP Basis team to investigate and resolve any underlying problems.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any errors or issues that may have caused the lock.
  SE11: To check the data dictionary for the generic product table if needed.
  
  
  
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and modify product data to minimize locking issues.
  
  
  Best Practices: Encourage users to log out properly after making changes and to avoid long sessions of editing the same product to reduce the likelihood of encountering locking issues.
  
  
  By following these steps, you should be able to resolve the locking issue associated with the error message CI_DRAFTPRD_MESSAGE331.