How To Fix CI_DRAFTPRD_MESSAGE323 - Product & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 323

• Message text: Product & does not exist

What causes this issue?

No product master record exists for the product you have entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a product for which a product master record has been created.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE323 - Product & does not exist ?

  The SAP error message CI_DRAFTPRD_MESSAGE323, which states "Product & does not exist," typically occurs in the context of product master data management. This error indicates that the system is unable to find the specified product in the database, which can happen for several reasons.
  Causes:
  
  Product Not Created: The product may not have been created in the system yet.
  Incorrect Product Number: The product number entered may be incorrect or misspelled.
  Product Deletion: The product may have been deleted or marked as inactive.
  Data Synchronization Issues: If the system is integrated with other systems (like a CRM or external database), there may be synchronization issues.
  Authorization Issues: The user may not have the necessary permissions to view the product.
  
  Solutions:
  
  
  Verify Product Existence:
  
  Check if the product exists in the system by searching for it using the product number in the relevant transaction (e.g., MM03 for material master).
  
  
  
  Check for Typos:
  
  Ensure that the product number is entered correctly without any typographical errors.
  
  
  
  Create the Product:
  
  If the product does not exist, create it using the appropriate transaction (e.g., MM01 for material creation).
  
  
  
  Check Deletion Status:
  
  If the product was deleted, check if it can be restored or if a new product needs to be created.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product data.
  
  
  
  Data Synchronization:
  
  If the system is integrated with other systems, check for any synchronization issues and resolve them.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or SAP notes that may provide additional context or solutions for this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Review user roles and authorizations in the SAP system to ensure proper access to product data.
  Master Data Management: Understanding the principles of master data management in SAP can help prevent such issues in the future.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.