How To Fix CI_DRAFTPRD_MESSAGE310 - Error in remote function call (RFC) of function module product_FIND: &

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 310

• Message text: Error in remote function call (RFC) of function module product_FIND: &

What causes this issue?

You have tried to find a product number in an external catalog using the
search help for products. However, this was not possible in this
external catalog, probably as a result of a technical problem.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please inform your system administrator.

Procedure for System Administrators

The system has tried to execute the function module MATERIAL_FIND in the
external catalog using an RFC (RFC destination ).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE310 - Error in remote function call (RFC) of function module product_FIND: & ?

  The SAP error message CI_DRAFTPRD_MESSAGE310, which indicates an "Error in remote function call (RFC) of function module product_FIND," typically arises when there is an issue with the communication between the SAP system and a remote system or when there is a problem with the function module itself.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system.
  Authorization Issues: The user executing the function may not have the necessary authorizations to call the remote function module.
  Function Module Errors: The function module product_FIND may have internal errors or may not be properly configured.
  Data Issues: The data being passed to the function module may be incorrect or incomplete, leading to a failure in processing.
  System Configuration: There may be issues with the RFC destination configuration or the remote system itself.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the remote system is stable and functioning correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to execute the function module. You can check this in transaction SU53 or by reviewing the user roles.
  Debug the Function Module: If you have access, debug the product_FIND function module to identify any internal errors or issues with the logic.
  Validate Input Data: Ensure that the data being sent to the function module is correct and meets the expected format and requirements.
  Check RFC Destination: Use transaction SM59 to check the configuration of the RFC destination. Ensure that it is correctly set up and that the connection test is successful.
  Review System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Contact Basis Team: If the issue persists, it may be necessary to involve the Basis team to investigate any underlying system or network issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59: To check and configure RFC destinations.
  SU53: To analyze authorization issues.
  SM21: To view system logs for error messages.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues with the product_FIND function module or RFC errors.
  Documentation: Review the documentation for the product_FIND function module to understand its parameters and expected behavior.
  
  By following these steps, you should be able to diagnose and resolve the CI_DRAFTPRD_MESSAGE310 error effectively.