How To Fix CI_DRAFTPRD_MESSAGE271 - Internal posting error: several products, but no generic product

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 271

• Message text: Internal posting error: several products, but no generic product

What causes this issue?

This is an internal error. Please contact the SAP hotline.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Ask your system administrator to contact the SAP hotline.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE271 - Internal posting error: several products, but no generic product ?

  The SAP error message CI_DRAFTPRD_MESSAGE271, which indicates an "Internal posting error: several products, but no generic product," typically arises in the context of product management and inventory postings. This error suggests that there are multiple products involved in a transaction, but the system cannot find a corresponding generic product to process the posting.
  Causes:
  
  Missing Generic Product: The most common cause is that the system is expecting a generic product (a product that serves as a template or parent for other products) but cannot find one in the database.
  Configuration Issues: There may be configuration issues in the product master data or in the settings related to product categorization.
  Data Inconsistencies: Inconsistencies in the product data, such as missing links between specific products and their generic counterparts, can lead to this error.
  Transaction Type: The type of transaction being processed may require a generic product, but the transaction is being executed with specific products only.
  
  Solutions:
  
  Check Product Master Data: Verify that the generic product exists in the system and is correctly linked to the specific products involved in the transaction. Ensure that the generic product is properly defined in the product master data.
  Review Configuration Settings: Check the configuration settings related to product categorization and ensure that they are set up correctly to allow for generic products.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the product data. This may involve running reports or using transaction codes that help identify missing links or incorrect data entries.
  Transaction Review: Review the transaction being processed to ensure that it is appropriate for the products involved. If necessary, adjust the transaction to include a generic product.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in the context of your SAP version and configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage product master data, such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material).
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the CI_DRAFTPRD_MESSAGE271 error effectively.