How To Fix CI_DRAFTPRD_MESSAGE267 - The product & does not have a description

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 267

• Message text: The product & does not have a description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE267 - The product & does not have a description ?

  The SAP error message CI_DRAFTPRD_MESSAGE267 indicates that a product does not have a description assigned to it. This can occur in various contexts, such as when creating or updating product master data, especially in the context of product drafts or when working with product hierarchies.
  Cause:
  
  Missing Description: The primary cause of this error is that the product in question has not been assigned a description in the relevant language or in any language.
  Data Inconsistency: There may be inconsistencies in the product master data, where the description field is either empty or not properly populated.
  Configuration Issues: There could be issues with the configuration of the product master data settings in SAP, which may prevent descriptions from being saved or displayed correctly.
  
  Solution:
  
  
  Check Product Master Data:
  
  Navigate to the product master data in SAP (transaction codes like MM02 for material master or similar depending on your setup).
  Verify if the product has a description entered in the relevant fields. If not, enter a valid description.
  
  
  
  Update Missing Descriptions:
  
  If you find that multiple products are missing descriptions, consider running a mass update or using a data upload tool (like LSMW or BAPIs) to populate the missing descriptions.
  
  
  
  Review Language Settings:
  
  Ensure that the description is provided in the correct language. If your system is set up to support multiple languages, make sure the description is filled in for the required languages.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to product master data in your SAP system. Ensure that the fields for product descriptions are correctly set up and that there are no restrictions preventing the entry of descriptions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling product master data and error messages.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing product master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to edit product descriptions in the system.
  
  By addressing the missing description and ensuring that the product master data is complete and accurate, you should be able to resolve the error message CI_DRAFTPRD_MESSAGE267.