How To Fix CI_DRAFTBP_MESSAGE078 - No email data exists for the address, Check key fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTBP_MESSAGE - Message class for Draft persistency in Customer and Supplier

• Message number: 078

• Message text: No email data exists for the address, Check key fields

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTBP_MESSAGE078 - No email data exists for the address, Check key fields ?

  The SAP error message CI_DRAFTBP_MESSAGE078 indicates that there is no email data associated with the business partner (BP) address you are trying to work with. This error typically arises when you attempt to send an email or perform an action that requires email information, but the necessary email data is missing.
  Cause:
  
  Missing Email Address: The most common cause is that the email address for the business partner is not maintained in the system.
  Incorrect Key Fields: The key fields used to identify the business partner may be incorrect or incomplete, leading to the system not being able to find the associated email data.
  Data Synchronization Issues: If the business partner data is being synchronized from another system, there may be a delay or error in the data transfer.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner master data in SAP.
  Verify that the email address is correctly maintained in the relevant fields (e.g., under the "Contact" or "Communication" tab).
  If the email address is missing, add it and save the changes.
  
  
  
  Verify Key Fields:
  
  Ensure that the key fields (such as Business Partner ID, Role, etc.) you are using to access the business partner are correct.
  If you are using a specific transaction or program, double-check the input parameters.
  
  
  
  Data Synchronization:
  
  If the business partner data is being pulled from another system, check the synchronization process to ensure that it is functioning correctly.
  If necessary, re-trigger the data synchronization.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific requirements related to business partner email data.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to access and maintain business partner data.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Roles: Ensure that the user has the necessary permissions to view and edit business partner data.
  
  By following these steps, you should be able to resolve the error message CI_DRAFTBP_MESSAGE078 and ensure that the email data for the business partner is correctly maintained.