How To Fix CI036 - There must be a serial number for material &1 in plant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CI - Plant maintenance task list messages

• Message number: 036

• Message text: There must be a serial number for material &1 in plant &2

What causes this issue?

A <DS:GLOS.3528EA4BE8AA5570E10000009B38F983>serial number profile</>
with a serial number requirement has been entered in the material
master record. The system cannot automatically determine the serial
numbers in backflushing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the material is really to be backflushed. Adjust the
serial number profile in such a way that the use of serial numbers is
not compulsory during the serialization operation <LS>MMSL</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI036 - There must be a serial number for material &1 in plant &2 ?

  The SAP error message CI036, which states "There must be a serial number for material &1 in plant &2," typically occurs in the context of inventory management and material handling within the SAP system. This error indicates that the system expects a serial number for a specific material in a particular plant, but it has not been provided or is missing.
  Cause:
  
  Serial Number Requirement: The material in question is configured to require serial numbers in the material master data. This is common for items that are tracked individually, such as high-value equipment or items that require traceability.
  Missing Serial Number: When trying to perform an operation (like goods receipt, goods issue, or transfer posting) involving this material, the system checks for a serial number and finds none.
  Incorrect Configuration: The material may be set up incorrectly in the material master, or the serial number management settings may not be properly configured for the plant.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record for the material in question (transaction code MM03).
  Verify that the serial number management is activated for the material in the relevant plant.
  Ensure that the "Serial Number" field is set to "Required" or "Optional" as per your business requirements.
  
  
  
  Provide Serial Number:
  
  If the operation you are trying to perform requires a serial number, ensure that you enter a valid serial number when prompted.
  If you are performing a goods receipt, you may need to scan or enter the serial number associated with the item being received.
  
  
  
  Review Transaction:
  
  If you are using a specific transaction (like MIGO for goods movements), ensure that you are following the correct steps to enter the serial number.
  If you are using a custom program or interface, ensure that it is designed to handle serial numbers correctly.
  
  
  
  Consult with Configuration Team:
  
  If you believe the configuration is incorrect, consult with your SAP configuration team to review the settings for serial number management in the material master and ensure they align with your business processes.
  
  
  
  Related Information:
  
  Serial Number Management: This feature allows tracking of individual items, which is crucial for warranty management, service history, and compliance with regulations.
  Material Master Views: The relevant views in the material master that deal with serial numbers include the Basic Data view, Plant Data/Storage view, and Accounting view.
  SAP Documentation: Refer to SAP Help documentation for detailed information on serial number management and material master configuration.
  
  By following these steps, you should be able to resolve the CI036 error and ensure that the necessary serial numbers are correctly managed in your SAP system.