How To Fix /CFG/WEBGUI_MSG023 - Error occured while detecting the ID key clash

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/WEBGUI_MSG -

• Message number: 023

• Message text: Error occured while detecting the ID key clash

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/WEBGUI_MSG023 - Error occured while detecting the ID key clash ?

  The SAP error message /CFG/WEBGUI_MSG023 indicates that there is an issue with detecting an ID key clash in the Web GUI configuration. This error typically arises when there are conflicts in the identification keys used in the Web GUI settings, which can prevent the system from properly processing requests.
  Causes:
  
  Duplicate ID Keys: The most common cause is the presence of duplicate ID keys in the configuration settings. This can happen if multiple entries are created with the same identifier.
  Configuration Errors: Incorrect or incomplete configuration settings in the Web GUI can lead to this error.
  Transport Issues: If changes were transported from one system to another, there might be inconsistencies in the ID keys.
  System Updates: Updates or patches applied to the SAP system may have introduced changes that conflict with existing configurations.
  
  Solutions:
  
  Check Configuration: Review the Web GUI configuration settings to identify any duplicate ID keys. You can do this by navigating to the relevant configuration transaction (e.g., SICF for Internet Communication Framework).
  Remove Duplicates: If duplicates are found, remove or rename the conflicting entries to ensure that each ID key is unique.
  Transport Management: If the issue arose after a transport, check the transport logs and ensure that the transported objects do not conflict with existing configurations.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Reconfigure Web GUI: If the problem persists, consider reconfiguring the Web GUI settings from scratch to ensure that there are no hidden conflicts.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for Internet Communication Framework) and SPRO (for configuration settings).
  Documentation: Refer to SAP documentation for Web GUI configuration to ensure that all settings are correctly applied.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.