How To Fix /CFG/WEBGUI_MSG009 - Error occured while updating the content item

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/WEBGUI_MSG -

• Message number: 009

• Message text: Error occured while updating the content item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/WEBGUI_MSG009 - Error occured while updating the content item ?

  The SAP error message /CFG/WEBGUI_MSG009 indicates that there was an issue while updating a content item in the SAP Web GUI. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to update the content item.
  Data Consistency: There may be inconsistencies in the data being updated, such as missing required fields or invalid data formats.
  System Configuration: There could be issues with the configuration of the Web GUI or the underlying SAP system.
  Network Issues: Temporary network problems could interrupt the communication between the client and the server.
  Browser Compatibility: The browser being used may not be fully compatible with the SAP Web GUI.
  Session Timeout: The user session may have timed out, leading to an inability to perform updates.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the update. This can be done by reviewing the user's roles and permissions in the SAP system.
  Validate Data: Review the data being submitted for the update. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Configuration: Check the configuration settings for the Web GUI and the relevant SAP components. Ensure that everything is set up correctly.
  Network Stability: Verify the network connection to ensure that there are no interruptions. If possible, try again after a short period.
  Browser Compatibility: Test the Web GUI in different browsers or update the current browser to the latest version. Ensure that any necessary plugins or settings are enabled.
  Session Management: If the session has timed out, log out and log back in to the SAP system to refresh the session.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Web GUI Documentation: Refer to the official SAP documentation for Web GUI for any specific configuration or troubleshooting steps related to content updates.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.