How To Fix /CFG/UI_BCW871 - Failed to get the source country


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/UI_BCW -

  • Message number: 871

  • Message text: Failed to get the source country

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/UI_BCW871 - Failed to get the source country ?

    The SAP error message /CFG/UI_BCW871 Failed to get the source country typically indicates an issue related to the configuration of the system, particularly in the context of business configuration or data transfer processes. This error can occur in various scenarios, such as during data import, configuration of business processes, or when trying to access certain functionalities that require country-specific settings.

    Possible Causes:

    1. Missing Configuration: The source country may not be configured in the system. This could be due to missing entries in the relevant configuration tables.
    2. Data Inconsistency: There may be inconsistencies in the data that are being processed, such as incorrect or incomplete entries related to country codes.
    3. Authorization Issues: The user may not have the necessary authorizations to access the country data.
    4. System Settings: The system settings may not be correctly aligned with the business requirements, leading to failures in fetching the required data.

    Solutions:

    1. Check Configuration:

      • Navigate to the relevant configuration settings in the SAP system (e.g., SPRO) and ensure that the source country is properly defined.
      • Verify that all necessary country-specific settings are in place.
    2. Data Validation:

      • Review the data being processed to ensure that all required fields, especially those related to country codes, are filled out correctly.
      • Check for any missing or incorrect entries in the master data that could lead to this error.
    3. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access the country data.
      • Consult with your SAP security team if there are any doubts regarding user roles and permissions.
    4. System Logs:

      • Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
      • Look for any related notes or messages that might indicate a known issue or patch.
    5. Consult SAP Notes:

      • Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
    6. Testing:

      • If changes are made to the configuration or data, perform tests to ensure that the error is resolved and that the system behaves as expected.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for guidance on configuring country settings and understanding the business configuration workbench.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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