How To Fix /CFG/UI_BCW801 - Failed to get the data for the issue list

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/UI_BCW -

• Message number: 801

• Message text: Failed to get the data for the issue list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/UI_BCW801 - Failed to get the data for the issue list ?

  The SAP error message /CFG/UI_BCW801 Failed to get the data for the issue list typically indicates a problem with retrieving data related to issues in the Business Configuration Workbench (BCW). This can occur due to various reasons, including configuration issues, authorization problems, or system performance issues.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the data in the Business Configuration Workbench.
  Data Retrieval Problems: There may be issues with the underlying data model or database connectivity that prevent the system from fetching the required data.
  Configuration Errors: Incorrect or incomplete configuration settings in the system can lead to this error.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to retrieve data in a timely manner.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect the Business Configuration Workbench.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the Business Configuration Workbench and the relevant data.
  Review Configuration Settings: Verify that all configuration settings are correct and complete. Look for any missing or incorrect entries that could affect data retrieval.
  Check System Performance: Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or checking for background jobs that may be consuming resources.
  Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues between the application server and the database.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to development tools, consider debugging the application to identify the root cause of the error.
  
  Related Information:
  
  SAP Community: You can search for similar issues on the SAP Community forums, where other users may have encountered and resolved the same error.
  SAP Documentation: Refer to the official SAP documentation for the Business Configuration Workbench for more details on configuration and troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SLG1 for application logs or ST22 for dumps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.