How To Fix /CFG/UI_BCW404 - Failed to get the metadata

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/UI_BCW -

• Message number: 404

• Message text: Failed to get the metadata

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/UI_BCW404 - Failed to get the metadata ?

  The SAP error message /CFG/UI_BCW404 Failed to get the metadata typically occurs in the context of SAP Fiori or SAP UI5 applications. This error indicates that the system is unable to retrieve the necessary metadata for a specific service or application, which can prevent the application from functioning correctly.
  Causes:
  
  Service Not Activated: The OData service that the application relies on may not be activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service or the underlying data.
  Network Issues: There may be network connectivity problems that prevent the application from reaching the backend system.
  Incorrect Configuration: The configuration settings for the OData service or the application may be incorrect.
  Backend System Issues: The backend system may be down or experiencing issues that prevent it from serving requests.
  
  Solutions:
  
  
  Activate the OData Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the required OData service is listed and activated. If not, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the OData service. You can use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Verify Network Connectivity:
  
  Check if there are any network issues that might be preventing the application from connecting to the backend. You can use tools like ping or traceroute to diagnose connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP Fiori Launchpad or the application settings to ensure they are correct. This includes checking the destination settings in the SAP Cloud Platform or the SAP Gateway.
  
  
  
  Check Backend System:
  
  Ensure that the backend system is up and running. You can check the system logs for any errors or issues that might be affecting the OData service.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache of the browser or the SAP Gateway can resolve issues related to metadata retrieval.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related logs or dumps that might provide more context on the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.