How To Fix /CFG/UI_BCW064 - Failed to get the issue list data.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/UI_BCW -

  • Message number: 064

  • Message text: Failed to get the issue list data.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/UI_BCW064 - Failed to get the issue list data. ?

    The SAP error message /CFG/UI_BCW064 Failed to get the issue list data typically occurs in the context of SAP Business Configuration (BC) or SAP Solution Manager when there is an issue retrieving data related to configuration issues or project management.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to access the issue list data.
    2. System Configuration: There may be a misconfiguration in the system settings or in the Business Configuration work center.
    3. Data Consistency: There could be inconsistencies or missing data in the underlying database tables that store issue list information.
    4. Network Issues: Temporary network issues or connectivity problems with the SAP server can lead to this error.
    5. System Performance: If the system is under heavy load, it may fail to retrieve data in a timely manner.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary roles and authorizations to access the issue list. This can be done by checking the user roles in transaction PFCG.
    2. Review Configuration: Verify the configuration settings in the Business Configuration work center. Ensure that all necessary settings are correctly configured.
    3. Data Consistency Check: Run consistency checks on the relevant database tables to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the tables.
    4. Network Troubleshooting: Check for any network issues that may be affecting connectivity to the SAP server. This may involve checking network settings or consulting with your IT department.
    5. System Performance Monitoring: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the operation during off-peak hours or optimizing system performance.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. You can search for the error message or related keywords.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_WORKCENTER, BCSET, or SCPR20 for managing configuration settings and issues.

    If the problem persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant