How To Fix /CFG/UI_BCW028 - An error occurred when getting the context information.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/UI_BCW -

• Message number: 028

• Message text: An error occurred when getting the context information.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/UI_BCW028 - An error occurred when getting the context information. ?

  The SAP error message /CFG/UI_BCW028 An error occurred when getting the context information typically indicates an issue related to the configuration of the Business Configuration Workbench (BCW) or the Business Configuration (BC) settings in SAP. This error can arise due to various reasons, including missing or incorrect configuration settings, issues with the underlying data model, or problems with the user interface.
  Possible Causes:
  
  Missing Configuration: Required configuration settings may not be set up correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the required data or configuration.
  Data Model Issues: There may be inconsistencies or errors in the underlying data model that the BCW is trying to access.
  System Performance: Performance issues or timeouts in the system can lead to this error if the context information cannot be retrieved in a timely manner.
  Technical Issues: Bugs or issues in the SAP system or specific components may also lead to this error.
  
  Solutions:
  
  Check Configuration Settings: Review the configuration settings in the Business Configuration Workbench to ensure that all required settings are correctly configured.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to access the Business Configuration Workbench and the relevant data.
  Data Consistency Check: Perform a consistency check on the data model to identify and resolve any inconsistencies or errors.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks or issues that may be causing delays in retrieving context information.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error message.
  Debugging: If you have access to technical resources, consider debugging the application to identify the root cause of the error.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  SAP Documentation: Refer to the official SAP documentation for Business Configuration Workbench for detailed information on configuration and troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /CFG/UI_BCW028.