How To Fix /CFG/FTI_TECH_ERROR103 - Key hash is initial. Unable to proceed

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/FTI_TECH_ERROR -

• Message number: 103

• Message text: Key hash is initial. Unable to proceed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/FTI_TECH_ERROR103 - Key hash is initial. Unable to proceed ?

  The SAP error message /CFG/FTI_TECH_ERROR103 Key hash is initial. Unable to proceed typically indicates an issue related to the configuration of the SAP system, particularly in the context of the SAP Fiori Launchpad or the Fiori Technical Infrastructure (FTI). This error suggests that a required key hash value is not set or initialized, which prevents the system from proceeding with the operation.
  Cause:
  
  Missing Key Hash: The key hash value that is required for the operation is not initialized or is missing in the configuration.
  Configuration Issues: There may be issues in the configuration of the Fiori Launchpad or the underlying technical infrastructure.
  Transport Issues: If the system has recently undergone a transport of configuration or changes, the key hash may not have been properly set up.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain configurations or data.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the Fiori Launchpad configuration and ensure that all necessary parameters are set correctly.
  Verify that the key hash is properly initialized in the relevant configuration tables.
  
  
  
  Initialize Key Hash:
  
  If the key hash is indeed missing, you may need to initialize it. This can often be done through transaction codes like /CFG/FTI or similar configuration transactions.
  You may need to consult the documentation or your SAP Basis team for the exact steps to initialize the key hash.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  Re-import the transport if necessary.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the Fiori Launchpad and its configurations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve the issue.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: The Fiori Launchpad is a web-based interface that provides a single point of access to all Fiori applications. Proper configuration is essential for its functionality.
  SAP Notes and Knowledge Base Articles: Always refer to the SAP Support Portal for the latest notes and articles related to specific error messages.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.